ARPM provides insight and motivation

Some of the team from Orange Real Estate recently attended the Australian Real Estate Property Management 2019 Conference (ARPM) held at the Hyatt Regency in Sydney over August 4 and 5.

We asked them about their experiences:

CHELSEA: Attending ARPM is one of my favourite parts of the year. This year we heard from so many amazing businesspeople and inspiring speakers, particularly women who are breaking the mould and achieving great things, their way. My favourite speaker was ultramarathon runner Samantha Gash – at 4ft11.5, she has run the hardest and most challenging trails in the world. She proved that you really can achieve anything – she was never a sportsperson, but she put her mind to it and achieved what many would think was the impossible. It just proves that you can do anything you put your mind to, so long as you have a plan, a passion, and believe in yourself. I came away with a great energy and many ideas on ways we can be the best we can be and be the property manager of choice for both our tenants and our landlords.

RACHELLE: “I am fortunate enough to have attended the last few ARPMs and each year I look forward to two whole days of inspirational and motivating speakers from different walks of life. It is a time to reset, be inspired and implement fresh ideas to further improve our level of service for our landlords and tenants.

I loved getting an insight into Business Development Managers from all over Australia who gave great advice and different approaches to our role. Over the weekend we learnt integrating vision, service, technology, digital and good old fashion communication will help our clients receive the best outcome for their largest investment.”

CHRIS: This was my very first year at ARPM and it was fantastic. One of the key takeaways from the event included the many ways we can have more effective communication with our customers whether they be landlords or tenants. There were exciting aspects with technological advances improving the services we can offer while making them more accessible and convenient for everyone. Speakers gave us insight into how to approach tasks in more creative and innovative ways while highlighting how the Property Management Industry is changing for the better.  Learning how to embrace this change and understand how it will make us better managers was exciting to experience firsthand and we are certainly looking to forward to what this means for us and our customers in the future.