Trade and Service of the Week.

Attention-to-detail and a strong customer service focus is why Budget Blinds and Awnings has a 90 per cent referral rate as well as a high percentage of returning customers.

The Orange business is operated by Milissa Lennon, who grew up in Nyngan learning small-town values of respect and treating all people with courtesy which only enhances her already-leading customer service.

“Everything has to be done the way I would want it in my own home,” she said.

“My work has to look how I would want it to look at my place.”

Another key advantage of purchasing through Budget Blinds and Awnings is you get more than a quality product.

Milissa will measure, give advice, share the pros and cons of each product, help choose styles and colours and advise what’s best for your particular property. However, it doesn’t stop there. Milissa will also personally install every product she sells. Guaranteeing you the correct fit and operation every single time.

Her dedication to her clients is such she will also tell you when not to spend any money.

With a 20-year background in real estate, she can also give advice on what blinds and awnings can add value to your property if you are about to sell.

Luxaflex trained – with almost two years with Spectrum before opening her own business in September 2012 – Milissa knows the blinds and awnings industry inside and out.

For inside the home, Budget Blinds and Awnings stocks roller blinds, total blockout roller blinds, vertical shades, verishade curtains, timber and aluminium venetian blinds, panel glides, honeycomb blinds, plantation style shutters and curtains.

And for outside, automatic awnings and system 2000 and fixed guide awnings, verandah straight drop, side channel and wire guide awnings are all available.

Budget Blinds and Awnings stocks leading brands and Milissa will handle your enquiry from start to finish.

She will liaise about your home needs, find the right materials and product for you, and then measure, order and install as well.

“I find there are three main criteria people look at when buying window coverings,” Milissa said.

“Firstly, how much will it cost, secondly, what will it look like and thirdly will it enhance the warmth and coolness of the home.”

Something many don’t consider is the quality of the product and the quality of the service or process involved, she said.

“Who gives you advice? Who measures? Who places the order? Who does the installation? And who do I speak to if something goes wrong? Generally speaking, it’s a difference person at each step.” Milissa said.

However, with Budget Blinds & Awnings Milissa said all of her clients are happy to know they deal with the owner of the business at every step, because she handles every step of the process for you.

“I work from home and come to you with samples and ideas to match your home and lifestyle,” Milissa said via her website http://www.bbao.com.au/

“I’m not out to break any records! My vision is quite simple. To provide high quality products at an affordable price with exceptional customer service to make the entire process simple for you! So you can get on with the more important things in life. I’ve been doing just that for over 12 years now.”

Being a courteous small business owner herself, she sources the best possible products and can also do her best to price-match quotes from corporate giants who cannot offer the same one-on-one service.

“All of my blinds and awnings are Australian made by a family-owned company,” Milissa states on her website, and carry a five year warranty on all parts and components.

"The environmentally friendly shutters I have been recommending since 2013 and have in my own home carry a massive 20-year manufacturers’ warranty and 10 year paint warranty. You don’t get that sort of warranty on your home!!”

So, if you need blinds and awnings, contact Milissa for some of the best customer service and quality installation combined in one service on 0437 10 60 60 or info@bbao.com.au